Privacy information
Last updated: October 18, 2026
Ebenstead is an independent NetSuite consultancy. This notice explains what information we receive when you contact us through this website and how we use it.
Information you choose to provide
When you send an inquiry, we receive your name, work email, any company name you provide, the service you select and the message you write. If you contact us from a topic page, your inquiry also includes the topic and page address so we know what you were reading. Please do not submit passwords, customer records, production data exports or other sensitive information.
Why we use the information
We use the details you send to reply, discuss whether we can help, and keep a record of our correspondence. We do not sell inquiry contact information.
Readiness checklist and demonstration
The readiness checklist uses your answers only in the current browser page. It does not save or transmit them. Optional checklist downloads are generated locally. The FAM roll-forward demonstration and CSV exports use fictional data and do not connect to a NetSuite account. Sending an inquiry is a separate, voluntary action and does not subscribe you to marketing messages.
Website and email providers
Our website is hosted on Cloudflare. The inquiry form uses the Cloudflare Email Service binding to send your message to an Ebenstead Microsoft 365 inbox at sales@ebenstead.com. The website does not maintain a separate inquiry database. Cloudflare and Microsoft may process technical and message information needed to host the website and deliver inquiries. The form displays an error if the sending service does not accept the message.
Retention and security
Inquiry correspondence may be kept for as long as it is reasonably needed for communications, potential engagements and legitimate business recordkeeping. Email and internet services involve security risks; do not send confidential account data through the inquiry form.
Contact and requests
To ask about information you submitted, request an update or request deletion where applicable, email justin@ebenstead.com. We will review requests in light of applicable obligations and any business records we need to retain.