Help keeping NetSuite running.
Get day-to-day support, cover a gap on your team, or bring in help when things get busy.
Let’s Talk About SupportSupport that fits your team
We’ll agree on the work, hours, and response times before we start.
Ongoing administration
From $3,495 / month
Regular help from someone who knows your system.
- Up to 20 service hours per month in the base tier
- Users, roles, configuration, and saved searches
- Workflow troubleshooting and release support
- Monthly review of work and priorities
Discuss Ongoing SupportTemporary coverage
From $2,500 / week
Cover leave, a hiring gap, or a busy period.
- 1 week · Up to 10 hours · $2,500
- 2 weeks · Up to 20 hours · $4,500
- 4 weeks · Up to 40 hours · $8,000
- Handover before and after coverage
Arrange CoverageAfter-hours coverage
By agreement
For teams that need support outside normal service hours.
- Coverage and response times agreed in writing
- Who to contact and when to escalate
- 24/7 coverage only when specifically contracted
Discuss CoverageExtra hours, major projects, and custom development are quoted separately. After-hours and 24/7 coverage require a specific written agreement.